Mental Health Supports

Mental Health Resources

Pharmacists sometimes need to be reminded to seek help. Here are some mental health and wellness resources designed for pharmacists and other health care providers:

Provincial Resources

Bridge the gapp:

If you are finding it difficult to cope or feel anxious, Bridge the gapp offers many services to support you and your wellbeing. Please visit for more information.

Canadian Mental Health Association NL:

Provincial CHANNAL Warm Line:

If you are feeling isolated and alone during COVID-19, you are encouraged to reach out and speak with a trained mental health peer supporter. Call the Provincial CHANNAL Warm Line at 1-855-753-2560 9:00am to 12:00am daily. Note that, due to large call volumes, you may be prompted to leave a voice mail. CHANNAL will return your call with a blocked phone number to protect your privacy.

Doorways Walk-in Counselling Service

Provides walk-in counseling and rapid access to mental health and addictions counseling.  Available to residents in all regions of the province who are over the age of 12.  To view locations click here.

Mental Health Crisis Line:

If you are experiencing a mental health crisis, you should call 1-888-737-4668, available 24 hours a day.

For the Frontlines (powered by Kids Help Phone):

Workers on the frontlines of the COVID-19 pandemic can text ‘FRONTLINE’ to 741741 to reach a Crisis Responder. This service is free, confidential, and available 24 hours a day.

Provincial Opioid Toll-Free Line:

Eastern Health has launched a temporary information line to help individuals navigate the system and connect with opioid addiction supports and services. The line is intended for use by those receiving Opioid Dependence Treatment, those seeking support for their opiate use, their families and health care providers. Call 1-844-752-3588 from 8:30am-4:30pm Monday to Friday.

Other Resources:

Canadian Psychologists Association

This resource is for front-line health service providers who would like to contact a psychologist. The site offers a listing of psychologists who have volunteered to provide psychological services to front line health care providers at no charge.

Addressing Burnout and Supporting Mental Health in Pharmacy 

With the ongoing pressures surrounding COVID-19, it’s important to address burnout in healthcare workers including pharmacists.

Experts at U of T’s Leslie Dan Faculty of Pharmacy are studying the impact of occupational burnout and creating resources for pharmacists to help build resilience. In the early days of the COVID-19 pandemic as primary care shut down, public reliance of pharmacists was never greater. Pharmacists have stepped up to care for patients and be key vaccine providers in our communities, but we’ve also seen high levels of occupational stress and burnout.

“Being a pharmacist – like being a physician, nurse, or any other health professional – is challenging but rewarding,” said Zubin Austin, Professor at the Leslie Dan Faculty of Pharmacy and co-director of the Centre for Practice Excellence. “That said, as a profession we are also seeing high levels of occupational stress and even burnout. We need to address this and start to build pharmacy-focused solutions,” he said.

Burnout in healthcare workers is especially concerning as it can possibly lead to errors and affect patient safety. At the same time, Austin says it can be particularly challenging for healthcare workers to recognize and act on early warning signs of occupational stress or burnout because of a prevailing culture of self-reliance that might not necessarily allow people to reach out for support themselves.

Supporting resilience in the pharmacy workforce

One key strategy to help prevent burnout in pharmacists is to help build resiliency. The Centre for Practice Excellence (CPE) at the Leslie Dan Faculty of Pharmacy has developed a suite of tools and resources to help build resilience including a resilience and emotional intelligence inventory for healthcare professionals.